FREEPOST Postal Watch Repair Service

Our postal watch repair process is simple and effective. The key to the success of our watch repair service is communication with our customers. Our master watchmaker is a specialist in all types of timepiece repair, with a special interest in the restoration of vintage watches and pocket watches.

As a fourth generation business established in 1819, service is of great importance to us at W.E. Clark & Son. We pride ourselves on our unparalleled expertise and open communication. Mr David Clark the fourth generation, is passionate about continuing this first class service at all times.

Our FREEPOST watch  repair process:


1. Package Your Watch Securely

Send Watch

2. Send To Us By Freepost

We Contact

3. We Call You With A Quote


4. The Repair Is Performed


5. Your Watch Is Safely Returned

1. We will send you everything you need, simply fill in the FREEPOST Envelope Request Form below. You will receive the packaging, the fully insured FREEPOST Royal Mail Special Delivery envelope, a form to inform us of the work required.

2. Post your safely packaged watch back to us FREE, using the fully insured FREEPOST envelope we will send you.

3. Once we have received, logged and photographed your timepiece, our Master Watchmaker will carefully examine it. Daniel Blackford will then report to you as to the work that is required, and the cost involved.

4. Only once you agree to proceed with the work, we will then commence the watch repair work and provide a completion date. There is no payment deposit required.

5. Contact will be made when the repair is completed, and the timepiece will then be ready to be released back to you, after the agreed payment is made. The parcel will be returned FREE and fully insured to you via Royal Mail Special Delivery. Delivery is guaranteed before 1pm the next working day, and a signature will be required.

If you have any questions please call 0800 4640197

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